[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-dispute-resolution-specialist-allianz-insurance-4-de-au":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":62,"processed_longitude":63,"processed_employment_types":64,"processed_working_hours":65,"processed_working_hours_labels":67,"processed_home_office":68,"processed_salary_min":59,"processed_salary_max":60,"processed_salary_currency":56,"processed_salary_source":69,"processed_benefits":70,"processed_benefits_labels":75,"processed_industry":76,"processed_skills":7,"processed_job_location":77,"processed_full_address_gmaps":79,"processed_street_gmaps":80,"processed_city_gmaps":81,"processed_postal_code_gmaps":82,"processed_country_gmaps":84,"processed_country_iso_code_gmaps":86,"full_description":17,"formatted_description":87,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":88,"processed_it_skills_labels":89,"processed_soft_skills":90,"processed_soft_skills_labels":92,"processed_job_expertise_skills":93,"processed_job_expertise_skills_labels":95,"processed_language_requirements":96,"processed_total_experience_years":103,"processed_professional_field":104,"processed_professional_field_labels":107,"processed_leadership_role":12,"processed_date_posted":20,"raw_job_url":108,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":109,"canonical_industry_label":110,"max_cpc":111,"actual_cpc":7},81789,"dispute-resolution-specialist-allianz-insurance-4","Dispute Resolution Specialist",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":54},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp style=\"margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.5pt; font-family: 'Allianz Neo', sans-serif;\">DISPUTE RESOLUTION SPECIALIST – PERSONAL INJURY & COMMERCIAL – MELBOURNE, VIC (3-MONTH CONTRACT)\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Let’s care for tomorrow, so we can create a better future together, for everyone.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">About the role\u003C\u002Fspan>\u003C\u002Fstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul style=\"margin-top: 0cm; margin-bottom: 0cm;\" type=\"disc\">\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">To conduct the review of disputes to ensure the decision is technically sound\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Effectively provide a strategy on how to best progress the dispute\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Proactively engage with employers, the Workplace Injury Commission (WIC) and employee representatives to facilitate the early resolution of disputes\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Formally represent Allianz during the conciliation process and at conference (if required) in accordance with WorkSafe and AAL policies and procedures\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Ensure dispute resolution practices are in accordance with the requirements of Allianz\u002FWorkSafe licence agreement\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Ensure systems are updated with conciliation reviews, pre-conciliation reviews, and outcomes within set timeframes\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Provide superior customer service to all parties\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Identify skill gaps in technical and legal matters and provide input on training needs in conjunction with the team manager so learnings can be shared with claim teams\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">About you \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul style=\"margin-top: 0cm; margin-bottom: 0cm;\" type=\"disc\">\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Minimum of 5 years’ experience as a Technical Manager, Eligibility Officer, or Senior Case Manager\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Experience in the workers compensation scheme, in particular Case Management, Eligibility, and\u002For Technical Management\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">A Tertiary qualification in Law (desirable but not essential)  \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Strong working knowledge of the Workplace Injury Rehabilitation and Compensation Act 2013 and the WorkCover scheme\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Strong organisational, stakeholder management, interpersonal, communication and negotiation skills \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Excellent attention to detail and time management skills\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0cm; margin-top: 0cm; margin-right: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif; color: black;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Benefits and perks\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli style=\"line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">For more details about our benefits, visit the \u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"https:\u002F\u002Fcareers.allianz.com\u002FAUS\u002Fcontent\u002FEmployee-Benefits-AUS\u002F?locale=en_GB\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">Allianz Careers\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> site. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">About Allianz Group\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Adjustments and support \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to \u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"mailto:careers@allianz.com.au\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">careers@allianz.com.au\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> for a confidential conversation. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Join us. Let’s care for tomorrow. \u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"http:\u002F\u002Fwww.allianz.com.au\u002Fcareers\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">www.allianz.com.au\u002Fcareers\u003C\u002Fspan>\u003C\u002Fa>\u003Cu>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fu>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Important Notice:\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Allianz will never contact you from an email address that does not end with \u003Cstrong>‘@allianz.com.au’\u003C\u002Fstrong> or another official Allianz domain. If you receive an email from an address like ’\u003Ca style=\"color: black;\" href=\"mailto:allianz.customerservice@gmail.com\">allianz.customerservice@gmail.com\u003C\u002Fa>’” or ’\u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"mailto:allianz-support@yahoo.com\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">allianz-support@yahoo.com\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">’, it is \u003Cstrong>\u003Cu>not\u003C\u002Fu>\u003C\u002Fstrong> from Allianz and may likely be a scam.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"color: black;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Examples of official Allianz email addresses à\u003Cstrong> \u003C\u002Fstrong>\u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"mailto:john.smith@allianz.com.au\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">john.smith@allianz.com.au\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> | \u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"mailto:support@allianz.co.uk\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">support@allianz.co.uk\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\"> | \u003C\u002Fspan>\u003Ca style=\"color: black;\" href=\"mailto:jane.smith@allianz.com\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif;\">jane.smith@allianz.com\u003C\u002Fspan>\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\">\u003Cspan style=\"font-size: 10pt; font-family: 'Allianz Neo', sans-serif; color: black;\">If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0cm; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"> \u003C\u002Fp> \u003Cp>  \u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-10","2027-10-10",[23],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","Melbourne","AU",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",-37.814,144.96332,"HYBRID",[35],"CONTRACT",[37],"Insurance and Asset Management",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53],"Organisational Skills","Stakeholder Management","Interpersonal Skills","Communication","Negotiation","Attention to Detail","Time Management","Dispute Resolution","Workers Compensation","Case Management","Eligibility Assessment","Technical Management","Legal Knowledge","Customer Service","Training Needs Analysis",{"@type":55,"currency":56,"value":57},"MonetaryAmount","AUD",{"@type":58,"minValue":59,"maxValue":60,"unitText":61},"QuantitativeValue",100000,130000,"YEAR",[31],[32],"contract",[66],"FULL_TIME",[66],"hybrid","estimated",[71,72,73,74],"Inclusive Culture","Work-life balance","Career Development","Financial and Well-being Perks",[71,72,73,74],"insurance and asset management",[78],"allianz, 3000, melbourne, australia",[],[],[27],[83],"3000",[85],"Australia",[28],"**DISPUTE RESOLUTION SPECIALIST – PERSONAL INJURY & COMMERCIAL – MELBOURNE, VIC (3-MONTH CONTRACT)**\n\nAt Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.\n\nWe offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.\n\nLet’s care for tomorrow, so we can create a better future together, for everyone.\n\n## About the role\n\n- To conduct the review of disputes to ensure the decision is technically sound\n- Effectively provide a strategy on how to best progress the dispute\n- Proactively engage with employers, the Workplace Injury Commission (WIC) and employee representatives to facilitate the early resolution of disputes\n- Formally represent Allianz during the conciliation process and at conference (if required) in accordance with WorkSafe and AAL policies and procedures\n- Ensure dispute resolution practices are in accordance with the requirements of Allianz\u002FWorkSafe licence agreement\n- Ensure systems are updated with conciliation reviews, pre-conciliation reviews, and outcomes within set timeframes\n- Provide superior customer service to all parties\n- Identify skill gaps in technical and legal matters and provide input on training needs in conjunction with the team manager so learnings can be shared with claim teams\n\n## About you\n\n- Minimum of 5 years’ experience as a Technical Manager, Eligibility Officer, or Senior Case Manager\n- Experience in the workers compensation scheme, in particular Case Management, Eligibility, and\u002For Technical Management\n- A Tertiary qualification in Law (desirable but not essential)\n- Strong working knowledge of the Workplace Injury Rehabilitation and Compensation Act 2013 and the WorkCover scheme\n- Strong organisational, stakeholder management, interpersonal, communication and negotiation skills\n- Excellent attention to detail and time management skills\n- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape\n\n## Benefits and perks\n\n- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!\n- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.\n- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.\n- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!\n- For more details about our benefits, visit the Allianz Careers site.\n\n## About Allianz Group\n\nAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\n\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\n\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\n\n## Adjustments and support\n\nIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.\n\nJoin us. Let’s care for tomorrow. www.allianz.com.au\u002Fcareers\n\n## Important Notice:\n\nAllianz will never contact you from an email address that does not end with **‘@allianz.com.au’** or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is **not** from Allianz and may likely be a scam.\n\nExamples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com\n\nIf you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.",{},[],{"organisational skills":91,"stakeholder management":91,"interpersonal skills":91,"communication":91,"negotiation":91,"attention to detail":91,"time management":91},4,[39,40,41,42,43,44,45],{"case management":91,"legal knowledge":94,"customer service":91,"dispute resolution":91,"technical management":91,"workers compensation":91,"eligibility assessment":91,"training needs analysis":94},3,[46,47,48,49,50,51,52,53],{"detected_language_jobad":97,"required":98},"en",[99],[100],{"language":101,"level":102},"ENGLISH","C2",5,[105,106],"Legal, Social and Cultural Professionals","Business and Administration Professionals",[105,106],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F107077\u002Fdispute-resolution-specialist","insurance","Insurance",1]