[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-customer-advisor-liability-claims-allianz-insurance-de-au":3},{"id":4,"slug":5,"title":6,"description":7,"company":8,"is_featured":12,"featured_until":7,"is_active":13,"deactivated_at":7,"is_enriched":13,"processed_job_posting_json":14,"processed_latitude":69,"processed_longitude":70,"processed_employment_types":71,"processed_working_hours":72,"processed_working_hours_labels":74,"processed_home_office":75,"processed_salary_min":66,"processed_salary_max":67,"processed_salary_currency":63,"processed_salary_source":76,"processed_benefits":77,"processed_benefits_labels":82,"processed_industry":83,"processed_skills":7,"processed_job_location":84,"processed_full_address_gmaps":86,"processed_street_gmaps":87,"processed_city_gmaps":88,"processed_postal_code_gmaps":89,"processed_country_gmaps":91,"processed_country_iso_code_gmaps":93,"full_description":17,"formatted_description":94,"processed_employment_types_labels":35,"processed_home_office_labels":33,"processed_industry_labels":37,"processed_it_skills":95,"processed_it_skills_labels":96,"processed_soft_skills":97,"processed_soft_skills_labels":100,"processed_job_expertise_skills":101,"processed_job_expertise_skills_labels":102,"processed_language_requirements":103,"processed_total_experience_years":110,"processed_professional_field":111,"processed_professional_field_labels":113,"processed_leadership_role":13,"processed_date_posted":20,"raw_job_url":114,"apply_url":7,"raw_hiringOrganization_logo_url":7,"translations":7,"canonical_industry_key":115,"canonical_industry_label":112,"max_cpc":116,"actual_cpc":7},81757,"customer-advisor-liability-claims-allianz-insurance","Customer Advisor, Liability Claims",null,{"name":9,"slug":10,"logo_url":11},"Allianz Insurance","allianz-insurance","https:\u002F\u002Fcdn.phenompeople.com\u002FCareerConnectResources\u002FAISAIPGB\u002Fimages\u002FHeader-1706868786965.svg",false,true,{"@context":15,"@type":16,"title":6,"description":17,"hiringOrganization":18,"datePosted":20,"validThrough":21,"jobLocation":22,"jobLocationType":33,"employmentType":34,"industry":36,"skills":38,"baseSalary":61},"https:\u002F\u002Fschema.org\u002F","JobPosting","\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">CUSTOMER ADVISOR LIABILITY CLAIMS – CUSTOMER AND OPERATIONS – MULTIPLE LOCATIONS\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Let’s care for tomorrow, so we can create a better future together, for everyone.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">About the role\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-bottom: 0.0cm; margin-top: 0.0px;\">\u003Cli style=\"margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Operating as an SME in Liability Claims and a technical referral point.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Build and maintain strong stakeholder relationships across the business, acting as a trusted technical specialist and escalation point for complex claims and disputes across a mixed portfolio including injury, property, and financial lines claims.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Strengthen team capability through technical leadership, coaching, mentoring, onboarding, and analysis of claims trends and insights.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Ensure compliance with all legal, regulatory, policy, and procedural requirements while supporting quality assurance initiatives and contributing to team-based projects and continuous improvement activities.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Monitoring trends and areas where training or improvements are required, including developing and implementing solutions and monitoring ongoing compliance \u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Manage complex claims end-to-end, applying commercial judgment and technical expertise to deliver effective resolutions and achieve optimal customer and business outcomes.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin: 0.0cm 0.0cm 8.0pt 0.0px; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Support the Group Technical Claims team by providing technical guidance, driving strategic claim outcomes, and contributing to projects that enhance team performance and operational effectiveness.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">About you\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-top: 0.0cm; margin-bottom: 0.0cm;\" type=\"disc\">\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Experience in managing and assessing complex public and product liability claims.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Proven ability to build effective stakeholder relationships, manage competing priorities, and collaborate across teams to achieve business outcomes.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Highly developed communication, problem-solving, and decision-making skills, with a track record of resolving conflicts, driving accountability, and delivering customer-focused outcomes.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence. \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape. \u003C\u002Fspan>\u003C\u002Fp> \u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Benefits and perks\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul style=\"margin-top: 0.0cm; margin-bottom: 0.0cm;\" type=\"disc\">\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!\u003C\u002Fspan>\u003C\u002Fli>\u003Cli style=\"margin-bottom: 0.0cm; margin-top: 0.0cm; margin-right: 0.0cm; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">For more details about our benefits, visit the Allianz Careers site.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">About Allianz Group\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\"> \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Adjustments and support \u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; line-height: 115%; font-family: 'Allianz Neo', sans-serif;\">Join us. Let’s care for tomorrow. www.allianz.com.au\u002Fcareers \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cstrong>\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Important Notice:\u003C\u002Fspan>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is not from Allianz and may likely be a scam.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">Examples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>\u003Cp style=\"margin: 0.0cm; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;\">\u003Cspan style=\"font-size: 10.0pt; font-family: 'Allianz Neo', sans-serif;\">If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;\"> \u003C\u002Fp>",{"@type":19,"name":9},"Organization","2026-10-10","2027-10-10",[23],{"@type":24,"address":25,"geo":29},"Place",{"@type":26,"addressLocality":27,"addressCountry":28},"PostalAddress","Melbourne","AU",{"@type":30,"latitude":31,"longitude":32},"GeoCoordinates",-37.814,144.96332,"HYBRID",[35],"PERMANENT",[37],"Insurance and Asset Management",[39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60],"Communication","Problem-solving","Decision-making","Stakeholder Relationship Management","Collaboration","Coaching","Mentoring","Conflict Resolution","Accountability","Customer Focus","Adaptability","Liability Claims Management","Public Liability Claims","Product Liability Claims","Claims Assessment","Technical Leadership","Compliance Management","Quality Assurance","Trend Analysis","Project Management","Commercial Judgment","Insurance Regulations",{"@type":62,"currency":63,"value":64},"MonetaryAmount","AUD",{"@type":65,"minValue":66,"maxValue":67,"unitText":68},"QuantitativeValue",80000,110000,"YEAR",[31],[32],"permanent",[73],"FULL_TIME",[73],"hybrid","estimated",[78,79,80,81],"Inclusive Culture","Work-life balance","Career Development","Financial and Well-being Perks",[78,79,80,81],"insurance and asset management",[85],"allianz, 3000, melbourne, australia",[],[],[27],[90],"3000",[92],"Australia",[28],"**CUSTOMER ADVISOR LIABILITY CLAIMS – CUSTOMER AND OPERATIONS – MULTIPLE LOCATIONS**\n\nAt Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.\n\nWe offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.\n\nLet’s care for tomorrow, so we can create a better future together, for everyone.\n\n**About the role**\n\n- Operating as an SME in Liability Claims and a technical referral point.\n- Build and maintain strong stakeholder relationships across the business, acting as a trusted technical specialist and escalation point for complex claims and disputes across a mixed portfolio including injury, property, and financial lines claims.\n- Strengthen team capability through technical leadership, coaching, mentoring, onboarding, and analysis of claims trends and insights.\n- Ensure compliance with all legal, regulatory, policy, and procedural requirements while supporting quality assurance initiatives and contributing to team-based projects and continuous improvement activities.\n- Monitoring trends and areas where training or improvements are required, including developing and implementing solutions and monitoring ongoing compliance \n- Manage complex claims end-to-end, applying commercial judgment and technical expertise to deliver effective resolutions and achieve optimal customer and business outcomes.\n- Support the Group Technical Claims team by providing technical guidance, driving strategic claim outcomes, and contributing to projects that enhance team performance and operational effectiveness.\n\n**About you**\n\n- Experience in managing and assessing complex public and product liability claims.\n- Proven ability to build effective stakeholder relationships, manage competing priorities, and collaborate across teams to achieve business outcomes.\n- Highly developed communication, problem-solving, and decision-making skills, with a track record of resolving conflicts, driving accountability, and delivering customer-focused outcomes.\n- Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence. \n\nA passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape. \n\n**Benefits and perks**\n\n- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!\n- Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.\n- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.\n- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!\n- For more details about our benefits, visit the Allianz Careers site.\n\n**About Allianz Group**\n\nAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\n\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\n\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\n\n**Adjustments and support**\n\nIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.\n\nJoin us. Let’s care for tomorrow. www.allianz.com.au\u002Fcareers \n\n**Important Notice:**\n\nAllianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is not from Allianz and may likely be a scam.\n\nExamples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com\n\nIf you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.",{},[],{"communication":98,"problem-solving":98,"decision-making":98,"stakeholder relationship management":98,"collaboration":98,"coaching":99,"mentoring":99,"conflict resolution":98,"accountability":98,"customer focus":98,"adaptability":99},4,3,[39,40,41,42,43,44,45,46,47,48,49],{"trend analysis":99,"claims assessment":98,"quality assurance":99,"project management":99,"commercial judgment":98,"technical leadership":98,"compliance management":98,"insurance regulations":98,"public liability claims":98,"product liability claims":98,"liability claims management":98},[50,51,52,53,54,55,56,57,58,59,60],{"detected_language_jobad":104,"required":105},"en",[106],[107],{"language":108,"level":109},"ENGLISH","C2",5,[112],"Insurance",[112],"https:\u002F\u002Fcareers.allianz.com\u002Fglobal\u002Fen\u002Fjob\u002F107003\u002Fcustomer-advisor-liability-claims","insurance",1]