About the Job

As a Senior Account Manager, you will play a pivotal role in managing and nurturing client relationships to ensure satisfaction and retention. You will be responsible for understanding client needs, developing strategic plans, and coordinating with internal teams to deliver solutions that meet client expectations. Your expertise in account management will be crucial in driving business growth and achieving revenue targets.

What you do

Develop and maintain strong relationships with key clients, acting as their primary point of contact.
Understand client objectives and challenges, and provide strategic solutions to address their needs.
Collaborate with service owners, finance, and other global teams to ensure timely delivery of services and solutions.
Monitor account performance and identify opportunities for growth and improvement.
Prepare and present regular reports on account status and progress to senior management.
Negotiate contracts and agreements to maximize profit and ensure client satisfaction.
Be accountable for responding to customer requests by working with different areas (local, regional, and global levels), serving as a one-stop solution for clients.

What you bring

Proven experience in account management, preferably in a senior role.
Strong communication and interpersonal skills.
Ability to understand and analyze client needs and develop strategic solutions.
Excellent negotiation and presentation skills.
Proactivity and Innovation while proposing the plans, and strategic roadmap. As Allianz Technology we should be leading and have proactive solutions for our customers instead of being reactive.
Excellent finance knowledge.
Basic knowledge of AI technologies, principles, and their practical use.

What we offer

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centers, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

21 Jobs im Bereich Customer Relationship Management in Frankreich

Senior Account Manager